Frequently Asked Questions

Questions

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Usually, it takes one working day to process the monthly payroll after the payroll cut-off date.  Once processed, we will send you the payroll summary report for you to arrange the funds for the monthly payroll for your employees. Additionally, we will help to submit the CPF returns before the due date and send the CPF statement for your reference and record.

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There is no restriction on number of payroll runs you can be executed for a month as our payroll services is charged based on number of headcounts per month. However, for special request to process payroll after the cut-off date on and urgent matters, there is a special processing fee to be charged as we need to re-prioritise your request with other customer payroll schedules.  

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Yes, we can help you in the processing of expatriate employee payroll and preparation of their personal income tax returns.  We can assist to compute the personal income tax return and advise the expatriate employee on the areas to take note of upon filing the person income tax return.

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According to the Ministry of Manpower in Singapore, “employers must issue itemised payslips to all employees covered by the Employment Act.” As such, they must all be on payroll.

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No. 13th month pay is not mandatory in Singapore, but it is the cultural business norm.

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Employers in Singapore are not required to withhold taxes from an employee’s salary. However, employers must withhold tax for foreign workers for at least one month if they cease working in Singapore, or if they leave Singapore for longer than three months.

However, employers must also make social security and statutory contributions for their employees.

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  • Central Provident Fund (CPF): employers and most employees (Singaporean citizens or permanent residents only) must contribute to the CPF retirement benefits scheme.

The CPF contribution rate for employees varies depending on their monthly salary, whereas the employer contribution rate for employees aged up to 55 years is 17%.

  • Self-Help Group (SHG) Funds: these are voluntary employee contributions to less privileged and low-income households of the communities that each employee is a part of. There are four SHG funds:
    • Chinese Development Assistance Council Fund (CDAC);
    • Eurasian Community Fund (ECF);
    • Mosque Building and Mendaki Fund (MBMF); and
    • Singapore Indian Development Association Fund (SINDA).

Employers deduct the SHG contributions from employee wages. The contribution rates vary per fund but range from $0.50–$30 per month.

  • Skills Development Levy (SDL): employers are required to contribute SDL for all their employees (irrespective of their immigration status) up to the first $4,500 of each employee’s total monthly wages.

The levy rate for SDL is 0.25% or a minimum of $2 (for total wages of $800 or less). This supports training and workforce upgrade programs.

  • Foreign Worker Levy (FWL): this levy applies to foreign workers with a Work Permit or S Pass Holders. It does not apply to employees under Employment Pass (EP).

The FWL rate varies depending on:

    • industry type;
    • whether the employee has a Work Permit or an S Pass;
    • employee skill level; and
    • the number of foreign workers employed within the company.

More information on the FWL is available here.

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As an employer, you must prepare Form IR8A and Appendix 8A, Appendix 8B or Form IR8S (where applicable) for all your employees who are employed before 1st March of each year.

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Outsourcing payroll services can offer a number of benefits for a company. Some of these benefits include cost savings, access to specialised expertise, increased efficiency, and reduced responsibility. By outsourcing payroll, companies can also free up internal resources to focus on other aspects of their business. Additionally, outsourcing can help companies ensure compliance with relevant laws and regulations and offer additional HR services. Ultimately, outsourcing payroll can help companies streamline their payroll processes and provide a cost-effective and convenient solution for their payroll needs.

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